The Twin Pillars Method™: Our Proven Culture Transformation System

After working across industries, including manufacturing, utilities, pharmaceuticals, veterinary, retail, and corporate training, and for both large corporations and small businesses, I’ve discovered that most organizations share the same core problem: a massive disconnect between departments, teams, and levels of leadership.

Corporate attempts to “fix culture” often rely on hype, big meetings, demands, and posters, but culture isn’t static. Culture is alive. It shifts with every new hire, every resignation, and every misalignment that goes unaddressed.

The quick-fix promises from generic “culture agencies” might create a burst of energy, but it never lasts. Why? Because the foundation never changes. You can’t build sustainable alignment on slogans, you need structures that actually bridge the gaps.

So I created the Twin Pillars Method™ to address these issues. It’s a system that honors the soul of your unique company, because every industry has different needs, but recognizes that people are at the heart of everything: every metric, every profit gained, every success, and every failure.

That’s where real culture lives: in people.

Together, we use intentional tools to build conversation, shared ideals, and lived values through storytelling. These tools help people see the direct connection between their individual roles and the company’s success. They clarify how expectations and responsibilities are equally shouldered by both employees and employers, creating the foundation for trust, belonging, and authentic purpose.

When people understand their pivotal role, and leadership matches that with structure and accountability, culture stops being a poster on the wall and becomes a shared daily reality.

The Twin Pillars Method™ bridges both departmental silos and the divide between leadership and employees, creating a shared cultural foundation that transcends boundaries. Instead of surface-level campaigns, this method uses practical, intentional tools, like Situational Dilemmas™, real-world workplace challenges that spark honest conversations and reveal hidden cultural dynamics, to help organizations:

• Break down communication barriers between departments

• Align leaders and employees around shared responsibility

• Create repeatable, scalable cultural practices that outlast leadership changes

• Build cultures that are resilient, adaptive, and real

Culture doesn’t transform through hype. It transforms when your foundation changes.
The Twin Pillars Method™ gives you the structure to make that transformation real, and keep it alive.

Twin Pillars Method™ is a proprietary framework developed by Jess Sumerak and Intentional Empowerment, LLC.

Be the first to know when it's available
Excited to learn more? We're building self-paced and live courses on the Twin Pillars Method. Sign up below to be notified on launch day!

Want to Learn More?

Here are just a few of the devices and tools we use to diagnose, infuse, and stabilize your company’s unique values and core drivers into your people.

🔸 Situational Dilemmas™

Real-world workplace challenges that spark honest conversations and reveal cultural gaps between departments, leaders, and employees. Use them in meetings, interviews, onboarding, or leadership training to build shared understanding and alignment. Learn more about Situational Dilemmas™ and see an example HERE

🔸 Workshops & Culture Labs

Interactive, cross-functional workshops designed to break down silos and co-create shared cultural language. These labs bring teams and leaders together to address real challenges collaboratively. Learn more about our workshops and see an example HERE

🔸 Company Pulse Checks

Quick, targeted assessments that measure how well your company’s values and behaviors are being lived at every level. Identify disconnects before they become fractures. Learn more and conduct a free pulse check on your organization HERE

🔸 Launch Presentations

Powerful organizational kickoffs that introduce your customized cultural framework to your entire company, setting a clear tone and shared expectations from day one.

🔸 Innovative Frameworks that Bridge Theory and Real-World Impact

At the heart of the Twin Pillars Method are original frameworks that combine organizational psychology, systems thinking, and real-world leadership practice to close critical gaps between theory and implementation. These frameworks are built to diagnose, inspire, and drive sustainable change across every layer of your organization. See an example of our proprietary research integration HERE

🔸 Measurement for Success

Define what success looks like culturally, then track it. This includes practical KPIs, behavioral markers, and cross-silo indicators that show whether your culture is thriving or drifting.

🔸 Leadership Alignment Sessions

Focused strategy sessions that align leadership teams on expectations, communication norms, and their role in reinforcing shared values across functions and levels.

🔸 Storytelling & Culture Integration Tools

Practical methods for turning company values into stories, rituals, and lived behaviors, so culture becomes something people feel and practice, not memorize from a handbook. Get a free copy of the Social Contract Template HERE

No matter how big or small your company is, the Twin Pillars Method™ can help you reach your goals.